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10 Things Customers Always Get Wrong About Solar

Let’s face it, solar power still has a bit of a reputation problem.

At Novus Energy, we speak to homeowners every day who are keen to go solar… but who are being held back by outdated ideas, confusing advice, or flat-out myths.

So, we’re setting the record straight. These are the 10 most common misconceptions we hear, and the real facts behind them, straight from our installation team.

1. ❌ “You need constant sunshine for solar to work”

Truth: Solar panels work on light, not heat. Even on cloudy days in the UK, your system can still generate a significant amount of electricity.

The UK actually gets more than enough daylight to make solar worthwhile, especially with modern high-efficiency panels and smart inverters that optimise performance even in low light.

☁️ Cloudy skies? Still a win.

2. ❌ “North-facing roofs are a dealbreaker”

Truth: While south-facing roofs are ideal, they’re not essential.
East- and west-facing roofs still get plenty of daylight, and can produce excellent results, often generating more evenly across the day.

And yes, north-facing installations can work to, especially if your roof has a decent pitch and minimal shading. Every roof is different, which is why we offer tailored designs, not just off-the-shelf estimates.

3. ❌ “Solar panels only power your home in the day”

Truth: During daylight, your panels generate energy. At night, you either use stored energy from a battery or draw power from the grid.

Think of solar and battery storage like a team:

  • Panels generate → battery stores → you use it when you need it.

With the right setup, your home can stay powered round the clock, even when the sun isn’t shining.

4. ❌ “Batteries will go flat at night”

Truth: Modern batteries are designed to discharge efficiently and safely.

They don’t just go “flat” like your phone, they release energy gradually as your home needs it, then recharge the next day via solar. Many systems are smart enough to only discharge during peak tariff times, saving you even more.

Bonus? You’ll still have grid power as backup if needed.

5. ❌ “Solar panels are ugly and ruin your roof”

Truth: Today’s panels are sleek, low-profile, and customisable.
Black-on-black designs look especially smart on modern homes, while our team are experts at integrating solar beautifully on older or heritage properties, even Yorkshire stone roofs.

Our customers are often surprised by how subtle and stylish the finished result looks. It’s an upgrade, not an eyesore.

6. ❌ “You need to clean them constantly”

Truth: In the UK, rain does most of the cleaning for you.

Panels are made with self-cleaning glass coatings, and unless you live in a dusty, tree-heavy or coastal area, they generally require little to no maintenance. We recommend a professional check every few years, but that’s about it.

7. ❌ “It’s too expensive to be worth it”

Truth: Solar costs have dropped by over 80% in the past decade, while energy prices continue to rise.

An average domestic system can now pay for itself in 5–7 years, with lifetime savings of £30,000–£60,000+ depending on system size and usage.

And with 0% VAT, smart export tariffs, and finance options available, it’s more accessible than ever.

8. ❌ “It’s too much hassle to install”

Truth: We make the process seamless.
Here’s what really happens:

  • We design your system based on your roof, usage and goals
  • We handle all paperwork and grid permissions
  • We install scaffolding, panels, and your inverter/battery, usually within 1–2 days
  • We test, switch on, and support you long-term

There’s no mess, no damage to tiles, and no stress. Just clean energy.

9. ❌ “If I move house, I’ll lose all the value”

Truth: Solar panels can increase your home’s value, especially with energy prices being such a hot topic.

A well-installed, high-performance solar system is a huge selling point. More and more buyers are actively looking for homes with solar to avoid rising bills.

You might not take the panels with you, but you can often recoup the cost in your sale price.

10. ❌ “I’ll still be at the mercy of my energy supplier”

Truth: Solar gives you real independence.

You generate your own power. You use it first. You store the excess. And if there’s more left, you sell it back to the grid through a smart export tariff.

This means:

  • Lower bills
  • Protection from price hikes
  • Income from exported energy

You’re not just a consumer anymore. You’re a producer.

Know the Facts Before You Dismiss Solar

It’s completely normal to have questions or hesitations, but don’t let outdated myths stop you from making a smart decision.

At Novus Energy, we’re always happy to chat through your home’s unique setup and give you an honest, personalised recommendation… no pressure, no jargon.

Want to find out what solar could do for your home?

📞 Call us today on 01422 768113, or fill out a contact form below. You can also head to our Instagram to browse our recent installs and see how we’ve helped homeowners just like you.

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